Our Policy

Payment Policy

Kera Robson Photography accepts payments via cash or bank transfer. Your photo session booking will not be reserved until your deposit payment has cleared. 

 

 

Late arrival & Cancelation

Late arrival - If you arrive late to your session this does cut into your session time. Photoshoots are booked throughout the day and one late session has an effect on the next so sessions cannot run over their allocated time. If you require directions to the studio please visit the finding the studio section of this page, it has a map and directions on how to get there. If you are worried about finding the studio please make sure you leave early so you have plenty of time to get here, it is much better to be early than late. If you are early and I am not currently working with a client we can start your session early.   

 

 

Cancellation - Cancellation must be made 7 days in advance of your session date. All cancellations made within 7 days forfeits your session fee. Each client is allowed one rescheduling credit for their portrait creative session. Any additional request to reschedule will incur £30 rescheduling fee and must be paid immediately to reserve your new date. Rescheduling due to weather conditions will not count against your reschedule credit.